What is EN 13741:2012

EN 13741:2012 is a technical standard that defines the requirements and specifications for writing technical documentation. It is a widely recognized standard used by organizations in various industries to ensure the quality and consistency of their technical content. This article aims to provide an in-depth understanding of EN 13741:2012 and its significance.

Understanding the Scope

The scope of EN 13741:2012 covers a wide range of technical documentation, including user manuals, installation guides, service instructions, and other related materials. The standard provides guidelines on document structure, terminology, language usage, and graphical elements to enhance the clarity and comprehensibility of technical information.

Key Requirements

EN 13741:2012 sets forth several key requirements that technical writers should adhere to in order to meet the standard. These requirements include:

Accurate and clear information: Technical documents must provide accurate and up-to-date information in a clear and unambiguous manner. This ensures that users can understand and follow instructions correctly.

Consistent terminology: The use of consistent terminology is crucial to avoid confusion and misunderstanding. EN 13741:2012 emphasizes the importance of defining and using specific terms consistently throughout the documentation.

Structured and coherent organization: Technical documents should be well-structured with logical sections and sub-sections. This facilitates easy navigation and enables readers to find relevant information quickly.

Appropriate graphical elements: The standard also recommends the use of appropriate graphical elements, such as diagrams, illustrations, and tables, to supplement textual explanations and enhance understanding.

Benefits of EN 13741:2012

Implementing EN 13741:2012 brings a range of benefits to organizations and their users. Firstly, it improves the overall quality of technical documentation by ensuring consistency and accuracy. This, in turn, increases customer satisfaction and reduces support calls and inquiries.

Secondly, following the standard enables companies to comply with industry regulations and international norms, which can be essential for certain industries that require strict adherence to standards.

Finally, EN 13741:2012 enhances readability and comprehensibility of technical information, making it easier for users to understand and use the product effectively.

In conclusion, EN 13741:2012 is a vital standard for technical writers in different industries to produce high-quality, consistent, and user-friendly documentation. By meeting the requirements outlined in the standard, organizations can improve customer experience, compliance, and overall brand reputation.