What is EN ISO 91722:2012?

Introduction

The EN ISO 91722:2012 is a professional technical standard that focuses on specifying the requirements for a quality management system in the field of engineering. It provides organizations with guidelines and procedures to establish, implement, maintain, and improve their quality management systems.

Scope of EN ISO 91722:2012

This standard applies to all types of organizations involved in engineering processes, such as design, development, production, installation, and services. It is designed to be applicable to any organization, regardless of its size or the industry it operates in.

The scope of EN ISO 91722:2012 covers various aspects related to quality management systems, including quality planning, resource management, product realization, measurement, analysis, and improvement. It emphasizes the importance of customer satisfaction and continuous improvement within an organization.

Main Requirements of EN ISO 91722:2012

1. Leadership commitment: The standard requires top management to demonstrate their commitment to quality management by establishing a quality policy, setting objectives, and ensuring the availability of necessary resources.

2. Process approach: EN ISO 91722:2012 emphasizes the importance of a systematic and process-based approach to managing quality. Organizations are required to identify and control their processes to achieve desired outcomes.

3. Risk-based thinking: The standard encourages organizations to adopt a proactive approach to identify and address potential risks and opportunities that could affect the quality of their products or services.

4. Performance evaluation: EN ISO 91722:2012 requires organizations to monitor, measure, analyze, and evaluate their performance to ensure compliance with quality objectives and identify areas for improvement.

5. Continual improvement: The standard promotes a culture of continual improvement within an organization, encouraging them to identify opportunities for innovation and implement actions to enhance their overall performance.

Benefits of Implementing EN ISO 91722:2012

1. Enhanced customer satisfaction: By implementing a quality management system based on EN ISO 91722:2012, organizations can improve the quality of their products or services, leading to increased customer satisfaction and loyalty.

2. Improved efficiency and effectiveness: The standard provides guidelines for streamlining processes, reducing errors, and improving overall efficiency and effectiveness within an organization.

3. Better risk management: Organizations that adhere to the standard's requirements are better equipped to identify and address potential risks, helping them avoid costly mistakes and ensure better control over their operations.

4. Compliance with regulations: EN ISO 91722:2012 helps organizations establish a robust framework for complying with relevant legal and regulatory requirements in their respective industries.

5. Competitive advantage: Certification to EN ISO 91722:2012 demonstrates an organization's commitment to quality and can be used as a competitive advantage when bidding for contracts or attracting new customers.

In conclusion, EN ISO 91722:2012 is a valuable standard that provides organizations with a comprehensive framework for establishing and maintaining effective quality management systems. By adhering to its requirements, organizations can enhance their overall performance, improve customer satisfaction, and gain a competitive edge in the market.