What is the BS EN ISO 9001:200?

Introduction

The BS EN ISO 9001:2000 is an international standard for quality management systems. It provides a framework and set of principles that companies can use to consistently provide products and services that meet customer requirements and improve customer satisfaction.

Understanding the Standard

The BS EN ISO 9001:2000 is based on a number of quality management principles, including a strong customer focus, involvement of top management, and a process approach. It requires organizations to identify and manage processes, establish clear objectives, and continually monitor and improve their performance.

This standard is applicable to any organization, regardless of its size or the industry it operates in. It can be used by both product and service-based companies, as well as non-profit organizations. The BS EN ISO 9001:2000 emphasizes the importance of understanding and meeting customer expectations, as well as statutory and regulatory requirements.

Becoming Certified

To become certified to the BS EN ISO 9001:2000, organizations must undergo a thorough audit by an accredited certification body. This audit examines whether the organization has effectively implemented the standard's requirements and whether they have established and maintained a quality management system that meets the needs of the business and its customers.

Once certified, organizations must regularly undergo surveillance audits to ensure ongoing compliance with the standard. Certification to the BS EN ISO 9001:2000 demonstrates to customers and stakeholders that an organization is committed to quality and continuous improvement.

Benefits of Implementing the Standard

Implementing the BS EN ISO 9001:2000 can bring numerous benefits to an organization. It helps improve internal processes, eliminate waste, and reduce errors and defects. By focusing on customer satisfaction and meeting expectations, organizations can enhance their reputation and build stronger relationships with customers.

The standard also provides a framework for continuous improvement, encouraging organizations to monitor performance, set objectives, and implement corrective actions. This focus on continual improvement can lead to increased efficiency, productivity, and profitability.

Furthermore, certification to the BS EN ISO 9001:2000 can open up new business opportunities. Many customers and procurement bodies require suppliers to be certified to this standard, giving certified organizations a competitive edge in the marketplace.