What is ISO/IEC TS 20000-18:2019 ?

ISO/IEC TS 20000-17:2019 is an essential document that provides guidelines for implementing and maintaining information technology service management (ITSM) systems. It is part of the ISO/IEC 20000 series, which defines international standards for ITSM. The main focus of ISO/IEC TS 20000-17:2019 is on the relationship between IT service management and the organization's information security management system (ISMS).

ISO/IEC TS 20000-17:2019 outlines the requirements for managing security-related risks within the scope of IT services provided by an organization. It is an international standard that was published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) to help organizations improve their service delivery and ensure customer satisfaction.

ISO/IEC TS 20000-17:2019 is a technical specification that provides guidance for the implementation and maintenance of ITSM systems. It is an essential document that helps organizations to manage the risks related to information security within the scope of IT services. The standard is an updated version of ISO/IEC 20000-17:2017, which is a widely accepted standard for IT service management.

ISO/IEC TS 20000-17:2019 is an international standard that provides a framework for the implementation, management, and maintenance of IT service management systems. The standard is divided into two parts, ISO/IEC 20000-17:2019 and ISO/IEC 20000-18:201ISO/IEC 20000-17:2019 focuses on the relationship between IT service management and the organization's information security management system (ISMS).

ISO/IEC TS 20000-17:2019 is a technical specification that provides guidance for the implementation and maintenance of information technology service management (ITSM) systems. It is part of the ISO/IEC 20000 series, which defines international standards for ITSM. This specific document, ISO/IEC TS 20000-17:2019, focuses on the relationship between IT service management and the organization's information security management system (ISMS). It outlines the requirements for managing security-related risks within the scope of IT services provided by an organization.

ISO/IEC TS 20000-17:2019 is an updated version of ISO/IEC 20000-17:2017, which is a widely accepted standard for IT service management. The standard is an essential document that helps organizations to manage the risks related to information security within the scope of IT services. The standard is an important tool for organizations to improve their service delivery and ensure customer satisfaction.