What is EN ISO 9001:2015-AC:2018

Introduction

EN ISO 9001:2015-AC:2018 is a globally recognized standard that sets out the criteria for a quality management system (QMS). It provides guidance and tools for organizations to ensure their products and services consistently meet customer requirements and enhance customer satisfaction. This article aims to provide an easy-to-understand explanation of this technical standard.

The Purpose of EN ISO 9001:2015-AC:2018

The main purpose of EN ISO 9001:2015-AC:2018 is to help organizations establish, implement, and continually improve a QMS. By implementing this standard, organizations can streamline their processes, reduce inefficiencies, and ultimately improve their overall performance. The standard focuses on customer satisfaction and emphasizes the importance of meeting customer needs and expectations.

Key Requirements of EN ISO 9001:2015-AC:2018

EN ISO 9001:2015-AC:2018 outlines several key requirements that organizations must fulfill to achieve certification. These requirements include:

Adopting a process approach to manage activities and resources efficiently.

Setting clear quality objectives and continuously monitoring progress towards achieving them.

Establishing effective communication channels both internally and externally.

Implementing a comprehensive risk-based thinking approach to identify and address potential issues proactively.

Ensuring top management's active involvement and commitment to quality management.

Conducting regular internal audits to evaluate the effectiveness of the QMS.

Continually improving the system by taking corrective actions and learning from experiences.

Benefits of Implementing EN ISO 9001:2015-AC:2018

Organizations that achieve certification to EN ISO 9001:2015-AC:2018 can benefit in numerous ways, such as:

Enhanced customer satisfaction through consistent delivery of high-quality products and services.

Improved operational efficiency and reduced costs through streamlined processes.

Increased credibility and a competitive edge in the market.

Better risk management and proactive problem-solving.

Engaged and motivated workforce through clear communication channels and defined responsibilities.

Access to new business opportunities, particularly in sectors where EN ISO 9001:2015-AC:2018 certification is a requirement.

In conclusion, EN ISO 9001:2015-AC:2018 is a vital standard for organizations aiming to enhance their quality management practices. By implementing the requirements set out in this standard, companies can improve their processes, meet customer expectations, and ultimately drive success.